Things to know

Our Privacy Policy:

It governs the privacy terms of our website, subdomains, and any related web-based and mobile applications (collectively, “Site”). 

We would like to inform you that we comply with the framework for the protection of natural persons with regard to the processing of personal data, as defined by the new Regulation (EU) 2016/679 of the European Parliament. We respect the privacy of each individual who visits our properties and/or uses our website, subdomain, mobile applications. 

This Privacy Policy explains how we may collect and use the information you provide to us, and your rights in relation to that information.

Please read this policy carefully. Using our online services or providing information to us constitutes acknowledgment of the terms of this Privacy Policy. Please do not send us any of your information if you do not want it to be used in the ways described in this Privacy Policy.                                              

 1. Information We Collect 

a) Voluntary information

We will collect and process information about you if you voluntarily provide us with such information in connection with the following

    • Communicating with us by phone or face-to-face.

    • send a letter, e-mail or social media message.

    • register to receive a service from us e.g. by following us on social media.

    • Requesting promotional information from us (eg information about any of our goods or services).

The types of information we may receive include:

    • your name, gender, home and work contact details, company title, e-mail address , telephone number, date and place of birth, nationality.

    • passport information .

    • dates of your stay and related charges.

    • purchase or delivery of products or services.

    • reviews and opinions about our brand, products and services.

    • or information we receive about you from third parties through whom you have booked your arrangements. 

We do not collect "sensitive information" (eg, information about racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership) unless voluntarily provided by you.

We may use sensitive data provided by you to better serve and meet your needs (but in no case will we process sensitive data for marketing and/or profiling purposes). Such sensitive information is only shared with our third party service providers (acting as data controllers) for the purposes of providing the services you request. By making such special requests or notifying us of such preferences, you consent to us sharing your information in this manner.

b) Automated information.

When you visit our website , we may also collect certain information through the use of cookies and other automated means. Cookies are small pieces of information stored by your browser on your computer's hard drive. This information may include the following information:

    • Date and time?

    • Source IP address.

    • Domain name?

    • Type of browser and operating system used (if provided by the browser).

    • URL of the reference page (if provided by the browser).

    • Item requested.

    • Request completion status.

    • Geographical position; the

    • Language preferences.

 2. Use of information 

Typically, we use and process your information to:

    • help us create content that is relevant to our visitors.

    • Make improvements to our websites and social media pages and ensure that the content on them is presented in the most effective way for you.

    • provide you with information, products or services that you request from us or that we think may be of interest to you.

    • assess and help us understand general trends and patterns related to our business;

    • to provide for the safety and security of our guests and visitors.

    • Manages general record keeping.

    • allow us to compile anonymous, aggregated statistics that allow us to understand how users use our websites and help us improve the structure of our websites .

    • enables you to make reservations, and make payments.

    • meet any legal and/or regulatory requirements.

    • provide the products or services you request from us. and

    • to improve our products and services and to ensure that our products and services are of interest to you.

    • sending marketing surveys

We may process your personal information both automatically and manually. We may use your information in other ways for which we provide specific notice at the time of collection.

 3. Information Sharing

We do not sell, disclose or share information we collect and maintain about you, except as described in this Privacy Policy. We may share information with service providers who perform functions and services on our behalf. These third parties will be designated as data controllers and will only be provided with the information necessary to perform the services on our behalf, but are not authorized to use this information for other purposes. We may disclose information about you if required by law or pursuant to legal process or in response to a request from law enforcement or other government officials. We reserve the right to transfer information about you in the event that we sell or transfer all or part of our business or assets, in accordance with applicable law. In the event such a sale or transfer occurs, we will use reasonable efforts to direct the transferee to use the information you have provided to us in a manner consistent with our Privacy Policy. After such a sale or transfer, you may contact the entity to which we transferred your information with any questions regarding the processing of that information.

 4. Your Rights

You have certain rights to the information we process about you, as expressly provided by applicable law. You can request access to a copy of the information we hold about you, update, withdraw, amend or correct the information, and in some cases you can object to our use of your information. You also have the right to request that we stop sending marketing communications, whether by email or otherwise, to you. To exercise these rights or to file a complaint or raise a question about our privacy practices, please contact us. You will find our contact details at the end of this policy. To help protect your privacy and maintain security, we may take steps to verify your identity before taking any action. Please note that if you opt out as described above, we will not be able to remove your details from third party databases with which we have already shared your information with your consent. You should contact these third parties to opt out directly.

We will make every effort to respond to each of your respective requests within thirty days of receipt. However, in the event that, due to the complexity of the request or the large volume of information, it is not possible to satisfy your request within thirty days, we undertake to inform you within the aforementioned period in writing of the reasons for the delay and will make every possible effort to satisfy your request as soon as possible and in any case within the next two months. 

We reserve the right not to satisfy your request, in case it is considered manifestly unfounded or excessive, and we will inform you of the reasons for not satisfying it.

In any case, you have the right to file a complaint with the Personal Data Protection Authority (www.dpa.gr).

5. Minors

When collecting information directly from you, we take appropriate metrics to determine which of the personal information collected is about minors . In any case, if we find that we have collected personal information from a minor under the age of 15 without verified parental consent in accordance with what is provided for in article 21 of Law no. 4624/2019, we will delete the information from our database as soon as possible, with corresponding notification to the parent or guardian of the minor. If you believe that we may have collected information from a minor under the age of 15, please contact us.

6. Data Transfers

We may transfer and store the information we collect about you in countries other than the country in which the information was originally collected, including the United States, Canada or other destinations outside the European Economic Area ("EEA"). These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, we will protect the information as described in this Privacy Policy and comply with applicable legal requirements that provide adequate protection for the transfer of information to countries outside the EEA. By submitting your information to us, you consent to this transfer, storage and processing.

7. Security

We take information and system security very seriously and strive to comply with our obligations at all times. However, no web or email transmission is ever fully protected or error-free. For example, emails sent to or from the Site may not be protected. You must exercise particular care when deciding what information to send to us by email. For your own protection, we encourage you not to include sensitive personal information, credit card or similar data in any e-mail messages you send to us or our staff.

 8. Data Retention

We retain your information only for as long as is necessary to fulfill the purposes for which it is collected, unless otherwise required by law. The length of time we keep your data will vary depending on the obligations we have to fulfill. 

When the processing is necessary as an obligation from the provisions of the applicable legal framework, your personal data is stored for as long as the respective provisions impose.

When processing is carried out on the basis of a contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise and/or support of legal claims based on the contract.

9. Links to Other Sites

Our websites may provide links to or include links from other websites for your convenience and information. These websites operate independently of us. You access such linked websites at your own risk. These websites are not subject to this Privacy Policy. Linked websites may have their own privacy policies, which we strongly recommend you review. To the extent that any linked websites you visit are not owned or controlled by us, we are not responsible for the content of the websites, any use of the websites or the privacy practices of the websites.

 10. Cookies

Access to this website involves the use of cookies, although it would work without them. We use cookies and similar tracking technologies such as pixels and web beacons to collect information about visitors to our websites (as they allow us to improve our websites and provide a better and more personalized service). Please note that we do not collect personal information using cookies or install any applications on your device using cookies. The only way a user's personal information can be included in a cookie file is if the user personally provides that information to the server. When you access our websites , you will receive a clear notice informing you that the website you are visiting intends to use cookies and that: i. By continuing to use the website, you consent to their use;  or ii. you must click an "I accept" box for cookies to be placed.

If you have not adjusted your browser setting to refuse cookies from our websites , our system will issue cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking "help" in your browser menu or by going to www. allaboutcookies.org , www.youronlinechoices.eu. Please note, however, that without cookies you may not be able to take full advantage of all the features of our website. 

 What is a cookie?

A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the site to "remember" your actions or preferences over time and generally improve the user experience. It can also help ensure that the ads you see online are more relevant to you and your interests. 

Cookies may be used on this website

A list of all cookies that may be used on the Site by category is listed below.

- Session cookies: Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks, such as allowing a website to recognize that a user of a particular device is navigating from page to page, supporting website security or basic functionality. 

- Persistent cookies: Persistent cookies last after you close your browser and allow a website to remember your actions and preferences. Persistent cookies are sometimes used by websites to deliver targeted advertising based on a device's browsing history. We use persistent cookies to allow us to analyze customer visits to our website. These cookies help us understand how customers arrive at and use our website so that we can improve the overall service.

- Essential Cookies: Cookies are necessary to be able to move around the site and use its features and toδιασφαλίσετε την ασφάλεια της εμπειρίας σας. Without these cookies the services you have requested, such as applying for products and/or managing your accounts, cannot be provided. These cookies do not collect information about you for marketing purposes. 

- Performance cookies: These cookies collect information about how visitors use a website, for example which pages visitors visit most often and whether they receive error messages from websites. All information collected by these cookies is used only to improve the way a website works, the user experience and to optimize our advertising. 

- Functionality cookies: These cookies allow the website to remember the choices you make (such as your username). The information these cookies collect is anonymous (ie does not contain your name, address, etc.) and does not track your browsing activity on other websites. 

- Targeting cookies: These cookies collect a lot of information about your browsing habits. They are usually placed by third-party ad networks. They remember that you have visited a website and this information is shared with other organizations such as media publishers. These organizations do this to provide you with targeted advertising more relevant to you and your interests.

- Third party cookies: Please note that third parties (including, for example, advertising networks, social media networks and external service providers such as web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. We recommend that you check the relevant third party privacy policies for information about any cookies that may be used.

Using browser settings to manage cookies.

The Help menu in the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to delete cookies, how to have your browser notify you when you receive a new cookie, and how to disable cookies altogether. cookies. You can also disable or delete similar data used by browser plug-ins, such as Flash cookies, by changing the plug-in's settings or by visiting its manufacturer's website. However, because cookies allow you to take advantage of some of the basic functions of the website, we recommend that you leave them enabled.

11. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time, always in accordance with applicable privacy and data protection laws. You should check this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, in a blog post, by email, or by any method we determine. The method we choose is at our discretion. We will also change the "Last Updated" date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and supersede any previous Privacy Policies.

12. How to contact us

If you have any questions or comments about this Privacy Policy, the use of cookies, if you want us to update the information we have about you or your preferences, or to exercise your rights of access, correction, blocking, or deletion, please contact us via email info@paulhouse.gr.